DOLE Opens One-Stop Help Center for OFWs

DISCLAIMER: If you have questions about the services, **please** refer to the articles linked below, use Google Search, visit the respective Department’s website, more or else the answers are there.

This is it, pancit!

Duterte’s promise of help to OFWs (let’s admit it or not) spurred the largest turnout of Overseas Voting last election, and here’s one, if not the biggest deliverable we OFWS are waiting for.


The Department of Labor and Employment (DOLE) launches today a one stop shop for Overseas Filipino Workers (OFWs) where government frontline services are made accessible to those who are currently working or planning to work overseas.

LOCATION: Ground floor of the Philippine Overseas Employment Administration’s main office at Blas F. Ople Building in Ortigas Avenue corner EDSA, Mandaluyong City.

TIMING: 8am to 5pm from Monday to Friday.



**1. Department of Foreign Affairs (DFA)**
• Passport Services
• Passport Validity Extension for Balik-Manggagawa (vacationing Workers)
**2. Overseas Welfare Workers Administration (OWWA)**
• Processing of OWWA Membership/Renewal of Membership
**3. Technical Education and Skills Development (TESDA)**
• Assistance for Competency Assessment
• Verification of Certificates and Special Order
• Assistance for Replacement of National Certificates (NC)/Certificates of Competency (COC)
• Training Assistance and Scholarship Program
**4. Professional Regulation Commission (PRC)**
• Issuance of Professional License
5. Maritime Industry Authority (MARINA)
• Issuance/ Revalidation of Seaman’s Book
**6. Home Development Mutual Fund (HDMF)**
• Processing of Pag-ibig Membership
**7. Philippine Health Insurance Corporation (PHIC)**
• Payment of Philhealth Contribution
• Member registration and updating
**8. Social Security System (SSS)**
• Registration and Membership Data Amendment
• Acceptance of Loan and Benefits Claim Applications
• Loan Verification and Status
• UMID Capturing and Card Releasing
**9. Philippine Statistics Authority (PSA)**
• Processing and Copy Issuance of
Certificate of Live Birth
Certificate of Marriage
Certificate of Death
Certificate of No Marriage (CENOMAR)
**10. Bureau of Immigration (BI)**
• Departure Clearance Information
**11. National Bureau of Investigation (NBI)**
• Issuance of NBI Clearance
**12. Commission on Higher Education (CHED)**
• Verification and Authentication of School Credentials
**13. Tourism Infrastructure and Enterprise Zone Authority (TIEZA)**
• Travel Tax Payment
• Processing of Travel Tax Exemption and Reduced Travel Tax
**14. Philippine Overseas Employment Administration (POEA)**
• Documentation of Workers (Landbased and Seabased)
• Documentation of Workers-On-Leave/Balik-Manggagawa
• Registration of Landbased Worker-Applicants
• Verification/Certification of OFW Records
• Provision of Legal Assistance
* [Rappler Coverage, with picture, seems like one window per service, errr seems not enough, though](

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